RPR operates a growing portfolio of cloud-connected products and digital platforms, including IoT systems, customer-facing dashboards, data platforms, and a global e-commerce website. These systems support both commercial operations and mission-critical environmental monitoring use cases.
As RPR expanded its digital footprint, it required a single, accountable technology partner to manage cloud infrastructure, ensure system reliability, and continuously evolve existing platforms in response to user needs.
The Challenge
RPR’s cloud environment supports multiple production systems with different operational profiles
A live LoRaWAN IoT platform ingesting real-time device data
Cloud-backed monitoring and analytics systems
A global e-commerce platform supporting international customers
Customer-facing dashboards with authentication, alerts, and collaboration features
Key challenges included
Maintaining high availability across all systems
Ensuring security for device data, customer data, and commercial transactions
Managing updates without disrupting active users
Scaling infrastructure as device counts and users increase
Responding quickly to feature requests and evolving requirements
The business needed operational stability without slowing down innovation.
Managed Cloud Infrastructure
RPR’s cloud infrastructure is actively managed to support performance, reliability, and scalability. This includes
Provisioning and managing cloud resources
Monitoring system health and performance
Managing deployments and upgrades
Ensuring backups and recovery mechanisms are in place
Scaling infrastructure to meet increased demand
The infrastructure is designed to support both steady-state operations and rapid growth.
Security & Reliability Focus
Security and reliability are core operational priorities. Key practices include
Secure access controls and role-based permissions
Regular security updates and dependency upgrades
Monitoring for abnormal system behavior
Protecting data flows between devices, applications, and users
Ensuring safe handling of customer and operational data
These measures help maintain trust across customer-facing platforms and internal systems.
Ongoing Platform Maintenance & Enhancement
Managed services extend beyond infrastructure to include active maintenance and feature development across current and previous projects. This includes
Maintaining and enhancing the LoRaWAN IoT platform and dashboard
Supporting and evolving the RPR e-commerce website
Upgrading cloud applications as requirements change
Addressing user feedback and feature requests
Improving performance and usability over time
Rather than static support, the engagement focuses on continuous improvement aligned with real user needs.
Operational Continuity
All updates and enhancements are delivered with a strong emphasis on continuity
Production systems remain available during upgrades
Changes are rolled out in a controlled and predictable manner
Risk is minimized through careful planning and validation
This approach ensures that RPR’s customers experience consistent service even as platforms evolve.
Outcomes & Impact
The managed services engagement has delivered clear business value
Stable and reliable operation of all cloud-based systems
Improved security posture across platforms
Faster response to customer feature requests
Reduced operational burden on RPR’s internal teams
Confidence to scale products and services without infrastructure concerns
RPR is able to focus on product innovation and market expansion while cloud operations remain dependable.
Why This Case Study Matters
This engagement highlights the importance of long-term cloud stewardship for connected products and digital platforms. By combining
Infrastructure management
Security and reliability practices
Continuous platform enhancement
RPR has maintained a strong operational foundation that supports both current users and future growth.
More Case Studies
See how our solutions have helped businesses achieve real results.
Explore more case studies for inspiration.
All third-party trademarks, logos, product names, and visual materials referenced or displayed in these case studies are the intellectual property of their respective owners.
Ongoing Relationship
Cloud infrastructure management and platform evolution for RPR is an ongoing engagement, supporting new product launches, feature development, and increasing system scale.
Cookie Consent
We use cookies to improve your browsing experience and analyze site traffic. By clicking “Accept”, you consent to the use of cookies
